Frequently Asked Questions

Everything you need to know about bringing PARA into your home.

What is the typical delivery timeframe for furniture?

Most of our standard furniture pieces are delivered within 7-14 business days. For larger items requiring white-glove delivery, please allow up to 3 weeks for scheduling and transit.

Do you offer international shipping?

Currently, PARA ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition. Please note that custom-made upholstery and final sale items are not eligible for return.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also log into your PARA account dashboard to view real-time updates on your delivery.

Are your wood products sustainably sourced?

Yes, sustainability is at the core of PARA. We prioritize FSC-certified timber and partner with artisans who utilize eco-friendly manufacturing processes and non-toxic finishes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.